What pre-opening training is required for Crave Cookies franchisee's officers and employees?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
xecutive and General Manager if applicable, must complete Crave Cookies Franchising's training program for new franchisees to Crave Cookies Franchising's satisfaction at least four weeks before opening the Business.
- 6.5 Conditions to Opening. Franchisee shall notify Crave Cookies Franchising at least 30 days before Franchisee intends to open the Business to the public. Before opening, Franchisee must satisfy all of the following conditions: (1) Franchisee is in compliance with this Agreement, (2) Franchisee has obtained all applicable governmental permits and authorizations, (3) the Business conforms to all applicable System Standards, (4) Crave Cookies Franchising has inspected and approved the Business, (5) Franchisee has hired sufficient employees, (6) Franchisee's officers and employees have completed all of Crave Cookies Franchising's required pre-opening training; and (7) Crave Cookies Franchising has given its written approval to open, which will not be unreasonably withheld.
- 6.6 Opening Date. Franchisee shall open the Business to the public on or before the date stated on the Summary Page.
ARTICLE 7. OPERATIONS
- 7.1 Compliance with Manual and System Standards. Franchisee shall at all times and at its own expense comply with all mandatory obligations contained in the Manual and with all other System Standards. If Franchisee is found to be in non-compliance with Crave Cookies Franchising's System, Manuals, or standards, Franchisee will be charged a fine as set forth in Our Operations Manual. The fine is due upon billing.
- 7.2 Compliance with Law. Franchisee and the Business shall comply with all laws and regulations.
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, before opening a Crave Cookies franchise, the franchisee must ensure that their officers and employees complete all of Crave Cookies' required pre-opening training. The franchisee's Principal Executive and General Manager, if applicable, must complete Crave Cookies' training program for new franchisees to Crave Cookies' satisfaction at least four weeks before opening the business.
Crave Cookies will make its standard pre-opening training available to the Principal Executive and up to 2 other team members. This training will take place at Crave Cookies' headquarters or at a Crave Cookies business designated by them. Crave Cookies will not charge any fee for this training itself.
The franchisee, however, is responsible for covering their own travel, lodging, meal, and other out-of-pocket expenses associated with attending the training. Crave Cookies retains the right to change the length and content of the initial training program depending on the experience and skill level of the individuals attending.