What are the penalties for a Crave Cookies franchisee's second infraction of editing the existing menu?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
IX: Required Training Not Completed:
- a. First Infraction: Immediate notification and requirement for correction within 24 hours, training must be scheduled immediately
- b. Second Infraction: Fine: $500 (if training has not been scheduled and c
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, a franchisee's second infraction for editing the existing menu results in a $500 fine and a 30-day permission restriction. This means the franchisee will be unable to make changes to the menu for 30 days.
This penalty is part of a tiered system of consequences for various infractions. The FDD outlines that Crave Cookies uses a system of warnings, fines, and restrictions to ensure compliance with brand standards. The penalties escalate with repeated offenses, indicating the importance Crave Cookies places on maintaining uniformity and quality across all franchise locations.
For a prospective franchisee, this highlights the importance of adhering to the franchisor's prescribed menu and operational guidelines. It also demonstrates the financial and operational risks associated with non-compliance. Franchisees should ensure they fully understand the approved menu and any procedures for requesting changes to avoid incurring fines and restrictions.