What was the outcome of the arbitration between Crave Cookies, LLC and Boman Cookies, LLC?

According to Crave Cookies's 2025 Franchise Disclosure Document, Crave Cookies, LLC engaged in an arbitration case against Boman Cookies, LLC. The case, identified as Arbitration Case number 01-23-0004-3130, involved Crave Cookies filing suit against a former franchisee, with active disputes and counterclaims. The arbitrator ultimately found in favor of Crave Cookies after a complete arbitration process. This indicates a successful outcome for Crave Cookies in this particular legal dispute.

For a prospective franchisee, this information is relevant for several reasons. Firstly, it demonstrates that Crave Cookies is willing to pursue legal action against franchisees who violate their agreements. Secondly, it shows that Crave Cookies has been successful in at least one prior arbitration case. This could be reassuring to potential franchisees, as it suggests that the franchisor is capable of protecting its interests and enforcing its franchise agreements.

However, it is important to note that past success in litigation does not guarantee future success. Each legal case is unique and depends on its own specific facts and circumstances. Additionally, the FDD does not provide details about the specific nature of the dispute with Boman Cookies, LLC, or the remedies that Crave Cookies obtained as a result of the arbitration. A prospective franchisee may want to ask Crave Cookies for more information about this case to better understand the types of issues that could lead to legal disputes with the franchisor.