What is the obligation regarding confidentiality of documents, information, and results pertaining to any arbitration or lawsuit involving Crave Cookies?

According to Crave Cookies' 2025 Franchise Disclosure Document, all documents, information, and results related to any arbitration or lawsuit must be kept confidential. This obligation applies to both Crave Cookies Franchising and the franchisee. This confidentiality requirement has some exceptions.

The exceptions to this confidentiality clause are if disclosure is mandated by law or if Crave Cookies Franchising needs to disclose the information to comply with laws and regulations applicable to the sale of franchises. This means that while Crave Cookies aims to keep legal proceedings private, they must comply with legal requirements that may necessitate disclosure.

For a prospective Crave Cookies franchisee, this confidentiality clause offers a degree of protection, ensuring that sensitive information shared during arbitration or lawsuits remains private. However, it is important to recognize the exceptions, where legal obligations may override this confidentiality. Franchisees should seek legal counsel to understand the full scope of these confidentiality obligations and their rights in case of a dispute.