Is Crave Cookies obligated to collect payments from franchisees on behalf of vendors?

According to Crave Cookies' 2025 Franchise Disclosure Document, Crave Cookies Franchising is not obligated to collect payments from franchisees on behalf of vendors. However, Crave Cookies Franchising has the right to collect payments from franchisees on behalf of a vendor and remit those payments to the vendor. Crave Cookies Franchising also has the right to impose a reasonable markup or charge for administering this payment program.

This means that while Crave Cookies may offer a service to streamline payments to vendors, franchisees cannot rely on this as a mandatory service. Franchisees should be prepared to manage their own vendor payments independently, unless Crave Cookies chooses to implement this payment collection program.

Crave Cookies Franchising also has the option to implement a centralized purchasing system or establish a purchasing cooperative, which franchisees may be required to join. These systems could influence how payments are handled, but the core discretion to collect payments on behalf of vendors remains with Crave Cookies.