When are notices effective under the Crave Cookies franchise agreement?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
- 18.9 Notices. Any notice will be effective under this Agreement only if made in writing and delivered as set forth in this Section to: (A) if to Franchisee, addressed to Franchisee at the notice address set forth in the Summary Page; and (B) if to Crave Cookies Franchising, addressed to 2949 Oak Park Lane, Holladay, UT 84117.
Any party may designate a new address for notices by giving notice of the new address pursuant to this Section.
Notices will be effective upon receipt (or first rejection) and must be: (1) delivered personally; (2) sent by registered or certified U.S. mail with return receipt requested; or (3) sent via overnight courier.
Notwithstanding the foregoing, Crave Cookies Franchising may amend the Manual, give binding notice of changes to System Standards, and deliver notices of default by electronic mail or other electronic communication.
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies's 2025 Franchise Disclosure Document, notices are effective upon receipt (or first rejection) if delivered personally, sent by registered or certified U.S. mail with return receipt requested, or sent via overnight courier. The FDD specifies that any notice must be in writing.
For a Crave Cookies franchisee, this means that important communications, such as notices of default, changes to system standards, or amendments to the manual, are considered officially delivered once the franchisee receives them or if the franchisee refuses to accept delivery. This ensures that both Crave Cookies and the franchisee have a clear record of when critical information was transmitted and received.
However, Crave Cookies retains the right to deliver notices of default and changes to System Standards via electronic mail or other electronic communication. This exception allows Crave Cookies to use more expedient methods for certain types of communication, while the franchisee must adhere to stricter delivery methods when communicating with Crave Cookies. Franchisees should ensure that their contact information on the Summary Page of the agreement is current to avoid any issues with receiving notices.