How must notices be delivered to be effective under the Crave Cookies franchise agreement?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
- 18.9 Notices. Any notice will be effective under this Agreement only if made in writing and delivered as set forth in this Section to: (A) if to Franchisee, addressed to Franchisee at the notice address set forth in the Summary Page; and (B) if to Crave Cookies Franchising, addressed to 2949 Oak Park Lane, Holladay, UT 84117.
Any party may designate a new address for notices by giving notice of the new address pursuant to this Section.
Notices will be effective upon receipt (or first rejection) and must be: (1) delivered personally; (2) sent by registered or certified U.S. mail with return receipt requested; or (3) sent via overnight courier.
Notwithstanding the foregoing, Crave Cookies Franchising may amend the Manual, give binding notice of changes to System Standards, and deliver notices of default by electronic mail or other electronic communication.
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies's 2025 Franchise Disclosure Document, any notice under the franchise agreement must be in writing to be considered effective. If the notice is for the franchisee, it should be sent to the address listed on the Summary Page of the agreement. If the notice is for Crave Cookies Franchising, it should be sent to 2949 Oak Park Lane, Holladay, UT 84117. However, either party can designate a new address for notices by providing notice of the new address as per the guidelines in this section.
For a notice to be effective, it must be received (or first rejected) and delivered through one of the following methods: personal delivery, registered or certified U.S. mail with a return receipt requested, or via overnight courier.
Despite these requirements, Crave Cookies Franchising retains the right to amend the Manual, provide binding notice of changes to System Standards, and deliver default notices via electronic mail or other electronic communication. This indicates that while franchisees must adhere to stricter delivery methods, Crave Cookies has more flexibility in how they communicate certain types of information. This is fairly common in franchise agreements, as the franchisor needs to be able to communicate quickly and efficiently with all franchisees.