What is the maximum number of people that can attend Crave Cookies training without incurring a fee?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
reated by the franchisor/corporate.
There is no fee for up to 3 people to attend training, Principal Executive must attend and up to 2 additional team members. You must pay the travel and living expenses of your employees or managers attending training.
You must attend training. You may send any additional persons to training that you want (up to the maximum described above). You must complete training to our satisfaction at least four weeks before opening your business. You will be required to pass a test which evaluates your understanding for the content and franchise operating content as covered in the training program.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to Crave Cookies's 2025 Franchise Disclosure Document, up to three individuals can attend the initial training program without incurring a direct fee. This includes the Principal Executive, who is required to attend, and up to two additional team members. However, franchisees are responsible for covering the travel and living expenses for their employees or managers who attend the training.
This policy has important implications for prospective franchisees as they budget for the initial investment. While the training itself is offered without a direct tuition fee for a limited number of attendees, the associated costs of travel, lodging, and meals can add up, especially if the training location is far from the franchisee's base of operations. Franchisees should factor these expenses into their financial projections.
If a franchisee wishes to send additional team members beyond the initial three, or if a new general manager requires training, Crave Cookies charges a fee. The FDD states that the current fee for additional training is $250 per person, per day. This fee, combined with travel and living expenses, could represent a significant cost for franchisees who need to train a larger staff or replace a general manager. It is important to note that the franchisor retains the right to implement additional training programs or refresher courses in the future, which could also incur fees.
In the broader context of franchise training programs, it is common for franchisors to offer initial training to a certain number of key personnel without a direct tuition fee, but to charge for additional attendees or ongoing training. The specific number of free attendees and the fees for additional training vary across different franchise systems. Franchisees should carefully evaluate the training policies and associated costs as part of their due diligence process.