How long does Crave Cookies have to respond to a franchisee's request to approve a new vendor?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
- 8.2 Alternate Vendor Approval. If Crave Cookies Franchising requires Franchisee to purchase a particular Input only from an Approved Vendor or Required Vendor, and Franchisee desires to purchase the Input from another vendor, then Franchisee must submit a written request for approval and any information, specifications and/or samples requested by Crave Cookies Franchising. Crave Cookies Franchising may condition its approval on such criteria as Crave Cookies Franchising deems appropriate, which may include evaluations of the vendor's capacity, quality, financial stability, reputation, and reliability; inspections; product testing, and performance reviews. Crave Cookies Franchising will provide Franchisee with written notification of the approval or disapproval of any proposed new vendor within 30 days after receipt of Franchisee's request.
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, if a franchisee wants to purchase a particular input from a vendor that is not an Approved Vendor or Required Vendor, the franchisee must submit a written request for approval, including any information, specifications, and/or samples requested by Crave Cookies.
Crave Cookies has the right to set criteria for approval, including evaluations of the vendor's capacity, quality, financial stability, reputation, and reliability; inspections; product testing; and performance reviews.
Crave Cookies will then provide the franchisee with written notification of the approval or disapproval of the proposed new vendor within 30 days after receiving the franchisee's request. This timeframe allows Crave Cookies to adequately assess the vendor and ensure they meet the brand's standards.