Where will litigation or mediation involving a Crave Cookies franchise purchased in Washington take place?

According to Crave Cookies' 2025 Franchise Disclosure Document, for franchises purchased in Washington, the location for any litigation or mediation will be either within Washington state, at a location mutually agreed upon by both parties at the time of the dispute, or as determined by the court or mediator during the proceedings. This means that a Crave Cookies franchisee in Washington has a greater chance of resolving disputes locally, which can reduce travel costs and inconvenience.

Additionally, the FDD states that if litigation is not precluded by the franchise agreement, a franchisee can initiate legal action or proceedings related to the sale of franchises or violations of the Washington Franchise Investment Protection Act within Washington. This provision reinforces the franchisee's right to pursue legal remedies within their home state under specific circumstances.

This clause is particularly important because it overrides any standard clauses in the franchise agreement that might otherwise require disputes to be resolved in a different state (such as Utah, where Crave Cookies Franchising, LLC is based), or under different legal standards. This ensures that Washington franchisees have the benefit of Washington law and a Washington venue when dealing with disputes related to their franchise.