Is Crave Cookies liable for any damage caused during the removal of signs and branded materials?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
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- Right to Enter. Upon the expiration or termination of the Franchise Agreement or the Lease, or the termination of Tenant's right of possession of the Leased Premises, Franchisor or its designee may, after giving reasonable prior notice to Landlord, enter the Leased Premises to remove signs and other material bearing Franchisor's brand name, trademarks, and commercial symbols, provided that Franchisor will be liable to Landlord for any damage Franchisor or its designee causes by such removal.
Source: Item 23 — RECEIPTS (FDD pages 47–194)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, specifically the Rider to Lease Agreement, Crave Cookies as the Franchisor, retains the right to enter the leased premises to remove its branding upon the expiration or termination of the Franchise Agreement or the Lease. This right is contingent upon providing reasonable prior notice to the landlord.
Importantly, the FDD stipulates that Crave Cookies will be liable to the landlord for any damages its representatives or designees cause during the removal of signs and branded materials. This clause protects the landlord from expenses related to repairing any damage incurred during the de-branding process.
As a prospective franchisee, this clause has implications for the lease agreement and potential liabilities at the end of the franchise term. While Crave Cookies assumes direct liability for damages, franchisees should ensure their lease agreements align with this provision and understand the process for sign removal to avoid disputes between the landlord and franchisor.