Who leads the Crave Cookies training classes?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
Training classes will be led by the franchisor(s) and/or its delegate(s), such as a corporate-employed, experienced individual who has been delegated to lead some or all aspects of training (i.e. a manager / assistant manager / senior employee who works at a corporate (franchisor) location). Some aspects of training classes will be self-directed and led by the franchisee themselves as they follow the training structure in place which would include video training and the aforementioned instructional materials created by the franchisor/corporate.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to the 2025 Crave Cookies Franchise Disclosure Document, training classes will be led by the franchisor(s) and/or their delegates. These delegates may include corporate-employed, experienced individuals who have been assigned to lead some or all aspects of the training. Examples of such delegates include managers, assistant managers, or senior employees working at a corporate (franchisor) location.
Additionally, some parts of the training classes will be self-directed. This means the franchisee themselves will lead certain aspects by following the training structure in place. This structure includes video training and instructional materials created by Crave Cookies corporate.
This hybrid approach to training, combining leadership from experienced corporate staff and self-directed learning, is fairly common in the franchise industry. It allows Crave Cookies to leverage the expertise of its team while also empowering franchisees to take ownership of their learning and development. This ensures franchisees receive comprehensive training on the Crave Cookies system and brand standards.