What kind of advice will Crave Cookies provide to franchisees regarding improving their business?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
| If you request, we will provide advice to you (by telephone or electronic | |
|---|---|
| communication) regarding improving and developing your business, and resolving operating | |
| problems you encounter, to the extent we deem reasonable. If we provide in-person support in | |
| response to your request, we may charge a | We will use the Marketing Fund only fo |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, franchisees can receive advice from the company to help improve and develop their business. Crave Cookies will provide advice to franchisees, if requested, via telephone or electronic communication regarding improving and developing their business, and resolving operating problems, to the extent that Crave Cookies deems reasonable.
If a franchisee requests in-person support, Crave Cookies may charge a fee of $600 per day, along with covering any out-of-pocket expenses incurred, such as travel, lodging, and meals for their employees providing the support. This support is not guaranteed, and is provided only to the extent Crave Cookies deems reasonable.
Prospective franchisees should consider the potential costs associated with on-site support and the fact that Crave Cookies ultimately decides the extent of the support provided. It is important to have a clear understanding of what kind of support is readily available and what circumstances might warrant the need for more costly in-person assistance.