Is the initial franchise fee paid to Crave Cookies refundable?

According to Crave Cookies's 2025 Franchise Disclosure Document, the initial franchise fee is not refundable. Upon signing the franchise agreement, the franchisee must pay the initial franchise fee, the amount of which is stated on the Summary Page.

This means that if a prospective franchisee signs the agreement and pays the initial fee to Crave Cookies, but then later decides not to proceed with opening a franchise, they will not receive a refund of this initial fee. This is a standard practice in franchising, as the initial fee covers Crave Cookies's initial costs in evaluating the franchisee, providing initial training, and setting up the franchise.

Prospective franchisees should carefully consider their decision before signing the franchise agreement and paying the initial fee, as this is a non-refundable payment. It is important to conduct thorough due diligence and ensure that they are fully committed to the Crave Cookies franchise opportunity before making this investment.