What information is included in Exhibit H regarding terminated Crave Cookies franchisees?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
(as of the end of our last fiscal year) and the address and telephone number of each of their outlets:
| Exhibit H contains the name, city and state, and current business telephone number, or if | |
|---|---|
| unknown, the last known home telephone number of every franchisee who had an outlet | |
| terminated, canceled, not renewed, or otherwise voluntarily or involuntarily ceased to do | |
| business under the franchise agreement during the most recently completed fiscal year or who | |
| have not communicated with us within 10 weeks of the disclosure document issuance date. | In some instances, current and former franchisees sign provisions restricting their ability |
| to speak only about their experience with Crave Cookies Franchising, LLC. |
Source: Item 21 — FINANCIAL STATEMENTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, Exhibit H provides specific contact information for franchisees who have exited the system. This includes franchisees who have been terminated, canceled their agreements, chose not to renew, or otherwise voluntarily or involuntarily ceased operations during the most recent fiscal year. It also covers franchisees who have not communicated with Crave Cookies within 10 weeks of the FDD issuance date.
Specifically, Exhibit H lists the name, city, and state of the former franchisee. It also includes their current business telephone number or, if that is unknown, their last known home telephone number. This information is intended to allow prospective franchisees to contact former franchisees and learn about their experiences with the Crave Cookies franchise system.
It is important to note that Item 21 also indicates that some current and former Crave Cookies franchisees may have signed agreements restricting their ability to speak freely about their experiences with the company. Therefore, a prospective franchisee should be aware that not all franchisees will be able to communicate openly.