What information is included in Exhibit H regarding Crave Cookies franchisees?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
| Exhibit H contains the name, city and state, and current business telephone number, or if | |
|---|---|
| unknown, the last known home telephone number of every franchisee who had an outlet | |
| terminated, canceled, not renewed, or otherwise voluntarily or involuntarily ceased to do | |
| business under the franchise agreement during the most recently completed fiscal year or who | |
| have not communicated with us within 10 weeks of the disclosure document issuance date. |
Source: Item 21 — FINANCIAL STATEMENTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, Exhibit H contains specific contact information for franchisees who have recently left the system or have become unresponsive. This exhibit lists the name, city, state, and either the current business telephone number or the last known home telephone number of franchisees who have terminated, canceled, not renewed, or otherwise ceased operating under the Crave Cookies franchise agreement during the most recent fiscal year. It also includes franchisees who have not communicated with Crave Cookies within 10 weeks of the FDD issuance date.
For a prospective franchisee, Exhibit H serves as a valuable resource for conducting due diligence. By contacting these former franchisees, potential buyers can gain firsthand insights into the challenges and opportunities associated with operating a Crave Cookies franchise. This direct feedback can provide a more comprehensive understanding of the franchise system beyond what is presented by the franchisor.
However, it's important to note that the information in Exhibit H is limited to contact details and the reason for the franchisee's departure. It does not include details about their performance, profitability, or specific experiences. Additionally, the FDD also notes that some current and former franchisees may have signed agreements restricting their ability to speak about their experiences with Crave Cookies. Therefore, a prospective franchisee should be aware that not all franchisees listed in Exhibit H may be willing or able to communicate freely.