What happens after a Crave Cookies franchisee's third significant health and safety violation?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
eted in a 60-day period).
- c. Third Infraction: Fine: $1,000 if training has not been completed in the 120 days from the first infraction. Store will be temporarily closed if training is not completed at this point. .
X. Editing Existing Menu:
- a. First Infraction: Immediate notification and 7 day permissions restriction
- b. Second Infraction: Fine: $500 and 30 day permission restriction
- c. Third Infraction: Fine: $1,000 and permanent permission restriction .
C. SEVERE INFRACTIONS
These are critical issues that can significantly
Source: Item 23 — RECEIPTS (FDD pages 47–194)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, a third significant health and safety violation results in a $5,000 fine and consideration for termination of the franchise agreement.
Crave Cookies considers significant health and safety violations as critical issues that can significantly harm the brand's reputation, customer trust, and operational integrity. These violations require immediate attention and come with substantial penalties, as evidenced by the escalating fines for each subsequent infraction. The franchisor emphasizes the importance of adhering to health and safety standards to protect the brand and maintain customer confidence.
The potential termination of the franchise agreement after a third severe infraction highlights the seriousness with which Crave Cookies views these violations. While termination is not automatic, it is a definite possibility, indicating that the franchisee's right to continue operating under the Crave Cookies brand is at serious risk. This underscores the need for franchisees to prioritize and maintain high standards of health and safety within their operations to avoid such penalties.
This policy is within the norm for franchise agreements, as franchisors typically reserve the right to terminate agreements for cause, especially when the franchisee's actions could damage the brand's reputation or endanger customers. Franchisees should ensure they fully understand and comply with all health and safety requirements outlined in the franchise agreement and operations manual to avoid these costly penalties and potential termination.