What happens to a Crave Cookies franchisee's permissions after a third infraction related to receipts?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
IX: Required Training Not Completed:
- a. First Infraction: Immediate notification and requirement for correction within 24 hours, training must be scheduled immediately
- b. Second Infraction: Fine: $500 (if training has not been scheduled and c
Source: Item 23 — RECEIPTS (FDD pages 47–194)
What This Means (2025 FDD)
According to the 2025 Crave Cookies Franchise Disclosure Document, a third infraction related to editing the existing menu results in a permanent restriction of permissions.
Specifically, after the first infraction, the franchisee faces immediate notification and a 7-day restriction of permissions. A second infraction leads to a $500 fine and a 30-day permission restriction. The third infraction escalates to a $1,000 fine and a permanent restriction of permissions.
This policy highlights the importance Crave Cookies places on maintaining brand consistency and control over its menu. Franchisees must adhere to the approved menu and avoid unauthorized alterations. The escalating penalties, culminating in a permanent permission restriction, serve as a strong deterrent against repeated violations.
For a prospective Crave Cookies franchisee, this means understanding and strictly adhering to the brand's menu guidelines. Failure to do so can lead to significant financial penalties and, ultimately, a loss of control over menu-related decisions within their franchise.