Does Crave Cookies Franchising have the right to remotely access a franchisee's point-of-sale system to calculate Gross Sales?

According to Crave Cookies' 2025 Franchise Disclosure Document, Crave Cookies Franchising does have the right to remotely access a franchisee's point-of-sale (POS) system to calculate Gross Sales. This is explicitly stated in Section 4.7(b) of the franchise agreement, which outlines the calculation of fees.

This provision allows Crave Cookies to monitor sales data directly, ensuring accurate calculation of royalty fees and marketing fund contributions. Franchisees are still required to report weekly Gross Sales outside of Square by Tuesday of the following week. However, if a franchisee fails to report weekly Gross Sales, Crave Cookies can withdraw estimated fees equal to 125% of the last reported Gross Sales, with a later reconciliation once the franchisee provides the actual sales figures.

For a prospective franchisee, this means they must use a POS system that allows Crave Cookies Franchising remote access. It also highlights the importance of accurate and timely reporting of Gross Sales to avoid estimated fee withdrawals. The franchisee should ensure their POS system is compatible and secure, and that they understand the reporting requirements to maintain compliance with the franchise agreement.