Can Crave Cookies Franchising modify the Manual at any time?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
ARTICLE 11. FRANCHISOR RIGHTS
- 11.1 Manual; Modification. The Manual, and any part of the Manual, may be in any form or media determined by Crave Cookies Franchising.
Crave Cookies Franchising may supplement, revise, or modify the Manual, and Crave Cookies Franchising may change, add or delete System Standards at any time in its discretion.
Crave Cookies Franchising may inform Franchisee thereof by any method that Crave Cookies Franchising deems appropriate (which need not qualify as "notice" under Section 18.9).
In the event of any dispute as to the contents of the Manual, Crave Cookies Franchising's master copy will control.
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, Crave Cookies Franchising has the right to modify the Manual at any time. Specifically, Crave Cookies Franchising may supplement, revise, or modify the Manual, and change, add, or delete System Standards at any time, exercising its discretion in these matters. The Manual can be in any form or media determined by Crave Cookies Franchising.
Crave Cookies Franchising can inform franchisees of these changes through any method it deems appropriate, without needing to provide formal "notice." In case of disputes about the Manual's contents, Crave Cookies Franchising's master copy will be the controlling version. This wide latitude gives Crave Cookies significant control over the operational standards and procedures that franchisees must follow.
For a prospective Crave Cookies franchisee, this means the operational rules and guidelines can change at any time, potentially requiring them to adapt their business practices, invest in new equipment, or alter their service offerings. While such changes could be beneficial, franchisees need to be prepared for potential disruptions and costs associated with keeping their business aligned with the latest System Standards dictated by Crave Cookies Franchising. It is important for franchisees to stay informed of any updates and understand how they may impact their operations and profitability.