What are Crave Cookies franchisees responsible for regarding nutritional information?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
Under the requirements of the Patient Protection and Affordable Care Act, restaurant chains with 20 or more locations must display calorie counts on menus and provide full nutritional information upon request. Crave Cookies complies with these federal labeling standards. Nutritional information is readily available on our website, and each location is responsible for knowing where this information is posted and being prepared to help customers access it if asked.
You alone are responsible for investigating and complying with all applicable laws and regulations, despite any information that we may give you. You should consult with a legal advisor about legal requirements that may apply to your business.
Source: Item 1 — The Franchisor and any Parents, Predecessors, and Affiliates (FDD pages 8–10)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, franchisees must ensure nutritional information is accessible to customers. Crave Cookies, as a restaurant chain with more than 20 locations, adheres to the Patient Protection and Affordable Care Act, which requires calorie counts on menus and full nutritional information available upon request. The nutritional information is available on the Crave Cookies website.
Each Crave Cookies location is responsible for knowing where this information is posted online and being prepared to assist customers in accessing it if asked. This means franchisees need to train their staff to be aware of the location of the nutritional information on the website and how to guide customers to it.
Beyond this specific requirement, the FDD emphasizes that franchisees are ultimately responsible for understanding and complying with all applicable laws and regulations, including those related to food labeling. Crave Cookies advises franchisees to consult with a legal advisor to ensure they meet all legal requirements for their business.