What is the Crave Cookies franchisee's responsibility regarding the confidentiality and security of all software systems?

According to Crave Cookies' 2025 Franchise Disclosure Document, the franchisee is responsible for protecting the confidentiality and security of all software systems used in their business. This obligation extends to abiding by any System Standards related to those software systems.

In practical terms, this means a Crave Cookies franchisee must take proactive measures to safeguard software systems from unauthorized access, data breaches, and other security threats. This could involve implementing security protocols, training employees on data protection practices, and ensuring that all software is up-to-date with the latest security patches. The franchisee must also adhere to any specific guidelines or standards that Crave Cookies Franchising establishes for software security, referred to as "System Standards."

Furthermore, Crave Cookies Franchising retains unlimited access to the franchisee's point-of-sale system and other software systems used in the business, using means designated by Crave Cookies Franchising. This access enables Crave Cookies to monitor operations, gather data, and ensure compliance with system standards. The franchisee should be prepared to facilitate this access as required by Crave Cookies Franchising.