Where are Crave Cookies franchisees allowed to make sales?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
- 7.2 Compliance with Law. Franchisee and the Business shall comply with all laws and regulations. Franchisee and the Business shall obtain and keep in force all governmental permits and licenses necessary for the Business.
- 7.3 Products, Services, and Methods of Sale. Franchisee shall offer all products and services, and only those products and services, from time to time prescribed by Crave Cookies Franchising in the Manual or otherwise in writing. Franchisee shall make sales only to retail customers, and only at the Location. Unless otherwise approved or required by Crave Cookies Franchising, Franchisee shall not make sales by any other means, including without limitation by wholesale, by delivery, by mail order or over the internet, or at temporary or satellite locations. Franchisee shall provide all products and perform all services in a high-quality manner that meets or exceeds the customer's reasonable expectations and all applicable System Standards.
- 7.4 Menu. Franchisee shall offer all menu items, beverages, and other products and services, and only those menu items, beverages, and other products and services, from time to time prescribed by Crave Cookies Franchising, LLC in the Manual or otherwise in writing.
- 7.5 Preparation. Franchisee shall follow all recipes prescribed by Crave Cookies Franchising, LLC, including, without limitation, use of all ingredients specified or authorized by Crave Cookies Franchising, LLC, and only such ingredients. Franchisee shall prepare and serve
all food products in a high-quality manner that meets or exceeds the customer's reasonable expectations and all applicable System Standards.
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies's 2025 Franchise Disclosure Document, franchisees are primarily authorized to make sales at the physical location of their store. However, there are exceptions that allow for sales in other venues under specific conditions.
Crave Cookies franchisees can also make sales through off-site catering services and at temporary event locations such as street festivals. Any other means of sale, including delivery by the franchisee or a third-party service, via a food truck, or at satellite locations, are not permitted unless specifically approved or required by Crave Cookies Franchising, LLC.
Crave Cookies Franchising, LLC also retains the right to determine and change the territory outside of which a franchisee can offer catering or delivery services, if such services are permitted or required. This means that while franchisees have some flexibility in sales locations, Crave Cookies maintains control over these alternative channels and can modify the permitted sales areas.