What is the Crave Cookies Franchisee required to do regarding software upgrades and updates?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
- 7.13 Software. Without limiting the generality of Section 7.1 or Section 8.1, Franchisee shall acquire and use all software and related systems required by Crave Cookies Franchising.
Franchisee shall enter into any subscription and support agreements that Crave Cookies Franchising may require.
Franchisee shall upgrade, update, or replace any software from time to time as Crave Cookies Franchising may require.
Franchisee shall protect the confidentiality and security of all software systems, and Franchisee shall abide by any System Standards related thereto.
Franchisee shall give Crave Cookies Franchising unlimited access to Franchisee's point of sale system and other software systems used in the Business, by any means designated by Crave Cookies Franchising.
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies's 2025 Franchise Disclosure Document, franchisees are required to acquire and use all software and related systems that Crave Cookies Franchising requires. This includes entering into any subscription and support agreements that Crave Cookies Franchising may require.
Furthermore, the franchisee is obligated to upgrade, update, or replace any software as Crave Cookies Franchising may require from time to time. The franchisee must also protect the confidentiality and security of all software systems and adhere to any System Standards related to them.
Crave Cookies Franchising also requires unlimited access to the franchisee's point of sale system and other software systems used in the business, through any means designated by Crave Cookies Franchising. This ensures that Crave Cookies can monitor and maintain the integrity of its systems across all franchise locations.