What is the Crave Cookies franchisee required to do regarding software and related systems?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
- 7.13 Software. Without limiting the generality of Section 7.1 or Section 8.1, Franchisee shall acquire and use all software and related systems required by Crave Cookies Franchising.
Franchisee shall enter into any subscription and support agreements that Crave Cookies Franchising may require.
Franchisee shall upgrade, update, or replace any software from time to time as Crave Cookies Franchising may require.
Franchisee shall protect the confidentiality and security of all software systems, and Franchisee shall abide by any System Standards related thereto.
Franchisee shall give Crave Cookies Franchising unlimited access to Franchisee's point of sale system and other software systems used in the Business, by any means designated by Crave Cookies Franchising.
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies's 2025 Franchise Disclosure Document, franchisees are obligated to acquire and use all software and related systems that Crave Cookies Franchising requires. This includes entering into any subscription and support agreements mandated by the franchisor. Franchisees must also upgrade, update, or replace software as Crave Cookies Franchising deems necessary.
Furthermore, franchisees are responsible for protecting the confidentiality and security of all software systems and must adhere to any System Standards related to them. Crave Cookies Franchising is granted unlimited access to the franchisee's point of sale system and other software systems used in the business, through means designated by the franchisor.
In essence, a Crave Cookies franchisee must comply with all software-related requirements set by the franchisor, ensuring that they use the specified software, keep it updated, maintain its security, and provide access to Crave Cookies Franchising. This level of control is typical in franchising, allowing the franchisor to maintain consistency and monitor operations across all locations.