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Is a Crave Cookies franchisee required to execute a general release of claims against Crave Cookies Franchising as a condition of renewal?

Crave_Cookies Franchise · 2025 FDD

Answer from 2025 FDD Document

  • 3.2 Successor Agreement. When the term of this Agreement expires, Franchisee may enter into a successor agreement for up to 2 additional periods of 5 years each, subject to the following conditions prior to each expiration:
    • (i) Franchisee notifies Crave Cookies Franchising of the election to renew between 90 and 180 days prior to the end of the term;
    • (ii) Franchisee (and its affiliates) are in compliance with this Agreement and all other agreements with Crave Cookies Franchising (or any of its affiliates) at the time of election and at the time of renewal;
    • (iii) Franchisee has made or agrees to make (within a period of time acceptable to Crave Cookies Franchising) renovations and changes to the Business as Crave Cookies Franchising requires (including a Remodel, if applicable) to conform to the then-current System Standards;
    • (iv) Franchisee and its Owners execute Crave Cookies Franchising's then-current standard form of franchise agreement and related documents (including personal guaranty), which may be materially different than this form (including, without limitation, higher and/or different fees), except that Franchisee will not pay another initial franchise fee and will not receive more renewal or successor terms than described in this Section;
    • (v) Franchisee and each Owner executes a general release (on Crave Cookies Franchising's then-standard form) of any and all claims against Crave Cookies

Franchising, its affiliates, and their respective owners, officers, directors, agents and employees.

Source: Item 22 — CONTRACTS (FDD page 47)

What This Means (2025 FDD)

According to Crave Cookies's 2025 Franchise Disclosure Document, a franchisee is required to execute a general release of claims against Crave Cookies Franchising as a condition of renewal. Specifically, before the expiration of the franchise agreement's initial term, if the franchisee wants to enter into a successor agreement for up to two additional periods of five years each, they must meet certain conditions.

One of these conditions is that the franchisee and each owner must execute a general release. This release, based on Crave Cookies Franchising's then-standard form, covers any and all claims against Crave Cookies Franchising, its affiliates, and their respective owners, officers, directors, agents, and employees.

This requirement means that as a condition of renewing their franchise agreement, a franchisee must waive their right to pursue any existing or future legal claims against Crave Cookies. This is a significant consideration for prospective franchisees, as it limits their legal recourse against the franchisor.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.