Is a Crave Cookies Franchisee required to enter into subscription and support agreements for software?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
- 7.13 Software. Without limiting the generality of Section 7.1 or Section 8.1, Franchisee shall acquire and use all software and related systems required by Crave Cookies Franchising.
Franchisee shall enter into any subscription and support agreements that Crave Cookies Franchising may require.
Franchisee shall upgrade, update, or replace any software from time to time as Crave Cookies Franchising may require.
Franchisee shall protect the confidentiality and security of all software systems, and Franchisee shall abide by any System Standards related thereto.
Franchisee shall give Crave Cookies Franchising unlimited access to Franchisee's point of sale system and other software systems used in the Business, by any means designated by Crave Cookies Franchising.
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to the 2025 Crave Cookies Franchise Disclosure Document, franchisees are required to acquire and use all software and related systems that Crave Cookies Franchising requires. This includes entering into any subscription and support agreements mandated by Crave Cookies Franchising.
Crave Cookies franchisees must also upgrade, update, or replace any software as required by the franchisor. They are responsible for protecting the confidentiality and security of all software systems and must adhere to any system standards related to these systems.
Furthermore, Crave Cookies requires unlimited access to the franchisee's point of sale system and other software systems used in the business, using means designated by Crave Cookies Franchising. This ensures that the franchisor can monitor and maintain the integrity of the systems used across all franchise locations.