When a Crave Cookies franchisee receives a written notice of infraction, what will that notice include?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
orporated into this Guaranty as if fully set forth herein. Guarantor shall pay to Crave Cookies Franchising all costs incurred by
Agreed to by: Name: Address: Date: Name: Address: Date: Name: Address:
Crave Cookies Franchising (including reasonable attorney fees) in enforcing this Guaranty. If
multiple Guarantors sign this Guaranty, each will have joint and several liability.
Date:
Attachment 4 to Franchise Agreement
COMPLIANCE, VIOLATIONS AND FEES
Section 1. INITIAL WRITTEN NOTICE
- A. Identification of Infraction:
- I. Crave Cookies Franchising, LLC will identify the specific infraction.
- II. Reference the specific section of the franchise agreement or Brand Standards and Operations Manual that has been violated.
- III. Indicate the severity level of the infraction (Mild, Moderate, Severe).
B. Formal Written Notice:
- I. Crave Cookies Franchising, LLC will provide a formal written notice to the franchisee via email.
- II.
Source: Item 23 — RECEIPTS (FDD pages 47–194)
What This Means (2025 FDD)
According to the 2025 Crave Cookies Franchise Disclosure Document, if a franchisee commits an infraction, the written notice they receive will include several key elements. First, Crave Cookies Franchising, LLC will specifically identify the infraction that occurred. The notice will reference the specific section of the franchise agreement or the Brand Standards and Operations Manual that was violated. Finally, the notice will indicate the severity level of the infraction, classifying it as either Mild, Moderate, or Severe.
In addition to identifying the infraction, the formal written notice provided to the Crave Cookies franchisee via email will detail the nature of the infraction. The notice will also include the date and time that the infraction was observed. This level of detail ensures that the franchisee has a clear understanding of what they did wrong, when it occurred, and why it is considered a violation of the franchise agreement or operational standards.
The written notice will also include detailed instructions or guidelines on how to correct the infraction. Crave Cookies Franchising, LLC will offer resources and support, such as training sessions, to help the franchisee address the issue. This proactive approach to helping franchisees rectify issues is beneficial, as it provides them with the tools and knowledge necessary to improve their operations and maintain brand standards.