What is the first offense penalty for an infraction of the Crave Cookies franchise agreement?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
- I. If the infraction is not corrected within the specified timeframe, penalties will escalate according to the severity tier.
- a. First Offense: Verbal warning or a formal written warning, documented in the franchisee's file.
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to the 2025 Crave Cookies Franchise Disclosure Document, the penalty for a first offense infraction of the franchise agreement is either a verbal warning or a formal written warning. This warning will be documented in the franchisee's file.
This means that for a first-time violation of the franchise agreement or Brand Standards and Operations Manual, Crave Cookies will likely issue a warning to the franchisee. The warning could be verbal, representing a less formal approach, or a more formal written warning.
Prospective franchisees should be aware that while the first offense may not result in a monetary penalty, it is officially documented. This documentation could contribute to more severe penalties if subsequent infractions occur. It is important for franchisees to correct infractions quickly to avoid further escalation of penalties, which can include fines, mandatory training, or even termination of the franchise agreement.