What is the fine for a third infraction of inaccurate menu display at a Crave Cookies franchise?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
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IX: Required Training Not Completed:
- a. First Infraction: Immediate notification and requirement for correction within 24 hours, training must be scheduled immediately
- b. Second Infraction: Fine: $500 (if training has not been scheduled and c
Source: Item 23 — RECEIPTS (FDD pages 47–194)
What This Means (2025 FDD)
According to the 2025 Crave Cookies Franchise Disclosure Document, the penalty for a third infraction of editing the existing menu is a $1,000 fine and a permanent permission restriction. This falls under the compliance, violations, and fees outlined in Exhibit L of the FDD.
This means that if a Crave Cookies franchisee is found to have inaccurately displayed the menu for the third time, they will be fined $1,000. In addition to the fine, the franchisee will permanently lose the ability to make changes to the menu.
Menu accuracy is important for maintaining brand consistency and customer expectations. Franchisees should ensure they adhere to the approved menu and display it correctly to avoid these penalties. The franchisor's strict enforcement, including escalating fines and permanent restrictions, highlights the importance of adhering to brand standards for menu presentation.