What is the fine for a second infraction related to training requirements for a Crave Cookies franchise?

According to Crave Cookies's 2025 Franchise Disclosure Document, the penalties for a second offense related to training requirements depend on the severity of the infraction. For a mild infraction, the franchisee will receive an official warning and be required to attend a mandatory review meeting. A moderate infraction may result in a fine or suspension of certain privileges, along with mandatory training which could be online, virtual, or in-person. A severe infraction leads to an immediate fine and a mandatory meeting with corporate within 24 hours. The specific amount of the fine for moderate and severe infractions is not detailed in this section.

This escalation policy indicates that Crave Cookies takes compliance with training seriously and has a structured approach to addressing infractions. The move from a verbal or written warning for a first offense to potential fines and mandatory meetings for subsequent offenses highlights the importance of adhering to the franchise's training standards. Franchisees should ensure they understand the training requirements and address any issues promptly to avoid penalties.

Prospective franchisees should inquire about the Brand Standards Manual to understand what constitutes mild, moderate, and severe infractions, as well as the specific fines associated with each level of infraction. Understanding these details will help franchisees avoid non-compliance and associated penalties. Additionally, franchisees should clarify what privileges could be suspended for a moderate infraction and the costs associated with mandatory training.