What is the fine for a Crave Cookies franchisee's first significant health and safety violation?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
- I. If the infraction is not corrected within the specified timeframe, penalties will escalate according to the severity tier.
- a. First Offense: Verbal warning or a formal written warning, documented in the franchisee's file.
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to the 2025 Crave Cookies FDD, the penalty for a first offense related to health and safety depends on the severity of the infraction. For a first offense, Crave Cookies Franchising will issue a verbal or formal written warning, which will be documented in the franchisee's file.
For subsequent offenses, the penalties escalate. A second offense that is considered a severe infraction results in an immediate fine and a mandatory meeting with corporate within 24 hours. By the third offense, fines are levied even for mild ($100), moderate ($1,000), and severe infractions ($5,000), with the possibility of franchise termination for severe infractions.
Crave Cookies also requires franchisees to comply with all laws and regulations, including health, safety, and sanitation laws. Failure to comply with these standards can lead to termination of the franchise agreement if the franchisee does not rectify the violation within 24 hours of receiving written notice. This underscores the importance of maintaining high operational standards to avoid penalties and potential termination.