When is the fine due for non-compliance with Crave Cookies' System, Manuals, or standards?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
en its written approval to open, which will not be unreasonably withheld.
- 6.6 Opening Date. Franchisee shall open the Business to the public on or before the date stated on the Summary Page.
ARTICLE 7. OPERATIONS
- 7.1 Compliance with Manual and System Standards. Franchisee shall at all times and at its own expense comply with all mandatory obligations contained in the Manual and with all other System Standards. If Franchisee is found to be in non-compliance with Crave Cookies Franchising's System, Manuals, or standards, Franchisee will be charged a fine as set forth in Our Operations Manual. The fine is due upon billing.
- 7.2 Compliance with Law. Franchisee and the Business shall comply with all laws and regulations. Franchisee and the Business shall obtain and keep in force all governmental permits and licenses necessary for the Business.
- 7.3 Products, Services, and Methods of Sale. Franchisee shall offer all products and services, and only those products and services, from time to time prescribed by Crave Cookies Franchising in the Manual or otherwise in writing. Franchisee shall make sales only to retail customers, and only at the Location.
Source: Item 22 — CONTRACTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, if a franchisee is found to be in non-compliance with Crave Cookies' system, manuals, or standards, they will be charged a fine. This fine is due upon billing. Additionally, if a franchisee does not comply with Crave Cookies' policies, procedures, system, or the Franchise Agreement (other than non-payment of fees owed to Crave Cookies), they will be subject to fines and charges as set forth in Crave Cookies' Brand Standards Manual, which are due upon receipt.
This means that as a Crave Cookies franchisee, you must adhere to the standards and guidelines set forth by the franchisor in their manuals and Franchise Agreement. Failure to do so can result in fines, which must be paid promptly upon receiving a bill or notice. The Brand Standards Manual will provide more specific details on what constitutes non-compliance and the associated fines.
It is important for prospective franchisees to carefully review the Brand Standards Manual and understand the potential costs of non-compliance. Maintaining compliance with Crave Cookies' standards is crucial for avoiding these fines and ensuring the smooth operation of the franchise. Franchisees should also clarify with Crave Cookies what specific actions trigger these fines and how they are assessed to avoid any surprises.