What exhibit contains the contact information for franchisees who have terminated their Crave Cookies franchise?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
(as of the end of our last fiscal year) and the address and telephone number of each of their outlets:
| Exhibit H contains the name, city and state, and current business telephone number, or if | |
|---|---|
| unknown, the last known home telephone number of every franchisee who had an outlet | |
| terminated, canceled, not renewed, or otherwise voluntarily or involuntarily ceased to do | |
| business under the franchise agreement during the most recently completed fiscal year or who | |
| have not communicated w |
Source: Item 21 — FINANCIAL STATEMENTS (FDD page 47)
What This Means (2025 FDD)
According to Crave Cookies's 2025 Franchise Disclosure Document, Exhibit H contains the contact information for franchisees who have terminated their franchise agreements. Specifically, this exhibit lists the name, city, state, and current business telephone number, or the last known home telephone number if the business number is unknown, for every franchisee who terminated, canceled, did not renew, or otherwise ceased business with Crave Cookies during the most recent fiscal year. It also includes franchisees who have not communicated with Crave Cookies within 10 weeks of the FDD issuance date.
This information is valuable for prospective franchisees as it allows them to contact former franchisees to learn about their experiences with Crave Cookies. Speaking with former franchisees can provide insights into the challenges and opportunities associated with the franchise, which may not be readily available from the franchisor.
However, the FDD also notes that some former franchisees may have signed agreements restricting their ability to discuss their experiences with Crave Cookies. Therefore, a prospective franchisee should be aware that not all former franchisees will be able to communicate freely. Despite this limitation, contacting former franchisees listed in Exhibit H remains a useful step in the due diligence process before investing in a Crave Cookies franchise.