What is the current special inspection fee charged by Crave Cookies, excluding out-of-pocket costs?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of Fee | Amount | Due Date | Remarks |
|---|---|---|---|
| Special inspection fee | Currently $600, plus our out-of-pocket costs | On demand | Payable only if we conduct an inspection of your business because of a governmental report, customer complaint or other customer feedback, or your default or non-compliance with any system specification. |
Source: Item 6 — OTHER FEES (FDD pages 11–15)
What This Means (2025 FDD)
According to Crave Cookies's 2025 Franchise Disclosure Document, the special inspection fee is currently $600, in addition to out-of-pocket costs. This fee is charged if Crave Cookies conducts an inspection of a franchisee's business due to a governmental report, customer complaint or feedback, or the franchisee's default or non-compliance with system specifications.
This means that if a Crave Cookies location receives a negative report from a health inspector, generates a high volume of customer complaints, or fails to adhere to the brand's operational standards, the franchisee could be subject to this $600 fee plus any associated out-of-pocket expenses incurred by Crave Cookies for conducting the inspection. These out-of-pocket costs could include travel, lodging, and meals for the inspectors.
Franchisees should be aware that these fees can accumulate if issues are not promptly addressed. Maintaining compliance with Crave Cookies's standards and quickly resolving customer concerns can help avoid triggering these inspections and associated fees. It is also important to note that this fee is separate from other potential fines and charges for non-compliance, which can range from $50 to $2,000, as detailed in the Crave Operations Manual.