How will Crave Cookies communicate the required customer data management, sales data management, administrative, bookkeeping, accounting, and inventory control procedures and systems to its franchisees?

According to Crave Cookies' 2025 Franchise Disclosure Document, franchisees must adhere to the customer data management, sales data management, administrative, bookkeeping, accounting, and inventory control procedures and systems that Crave Cookies specifies in the Manual or otherwise provides in writing.

This means that Crave Cookies has the flexibility to update and change these required systems and procedures. These changes can be communicated through the franchise operations manual, or through written directives. The franchisee is responsible for implementing and maintaining these systems as directed by Crave Cookies.

It is fairly standard in the franchise industry for franchisors to mandate specific systems and procedures for franchisees to ensure consistency and standardization across the brand. Prospective Crave Cookies franchisees should be prepared to adopt and consistently use the prescribed systems for managing their business operations.