Can Crave Cookies change the services that a franchisee is authorized to sell?
Crave_Cookies Franchise · 2025 FDDAnswer from 2025 FDD Document
- 8.1 Generally. Franchisee shall acquire all Inputs required by Crave Cookies Franchising from time to time in accordance with System Standards. Crave Cookies Franchising may require Franchisee to purchase or lease any Inputs from Crave Cookies Franchising, Crave Cookies Franchising's designee, Required Vendors, Approved Vendors, and/or under Crave Cookies Franchising's specifications. Crave Cookies Franchising may change any such requirement or change the status of any vendor. To make such requirement or change effective, Crave Cookies Franchising shall issue the appropriate System Standards.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD page 34)
What This Means (2025 FDD)
According to Crave Cookies' 2025 Franchise Disclosure Document, Crave Cookies has the ability to modify the required inputs, which would include the products and services a franchisee must offer. Specifically, Crave Cookies can mandate that franchisees acquire all required inputs in accordance with their System Standards, and they can require franchisees to purchase or lease these inputs from specific sources like Crave Cookies itself, their designees, or approved vendors.
This power extends to changing these requirements or the status of any vendor, with such changes becoming effective upon issuing the appropriate System Standards. This means Crave Cookies can alter the products or services a franchisee is required to offer by changing the required inputs or vendors.
For a prospective franchisee, this implies that the products and services they are authorized to sell could change during the term of the franchise agreement. While franchisees can request approval for alternate vendors or inputs, Crave Cookies has the discretion to approve or disapprove these requests based on criteria they deem appropriate. Therefore, franchisees must remain adaptable to changes in the required offerings and suppliers as directed by Crave Cookies.