In the case of *Crave Cookies, LLC v. Boman Cookies, LLC*, what was the outcome of the arbitration?

According to Crave Cookies's 2025 Franchise Disclosure Document, in the prior action of Crave Cookies, LLC v. Boman Cookies, LLC, Crave Cookies filed suit against a former franchisee. The document states that Crave Cookies actively disputed and contested the counterclaims made in the case. After a complete arbitration process, the arbitrator ultimately found in favor of Crave Cookies.

This outcome is favorable for Crave Cookies as it demonstrates the brand's willingness to pursue legal action against franchisees who may be in violation of their agreements. For a prospective franchisee, this indicates that Crave Cookies takes its franchise agreements seriously and will actively defend its interests through arbitration.

It is important to note that while the arbitrator found in favor of Crave Cookies, the specific details of the dispute and the reasons for the arbitrator's decision are not provided in this section. A prospective franchisee may want to inquire further about the nature of these disputes to better understand the types of issues that could lead to arbitration with Crave Cookies.