Besides complying with laws and regulations applicable to the sale of franchises, under what other circumstances is the confidentiality of documents, information, and results pertaining to any lawsuit involving Crave Cookies waived?

According to Crave Cookies' 2025 Franchise Disclosure Document, all documents, information, and results pertaining to any arbitration or lawsuit will be confidential. However, there are two exceptions to this rule.

First, confidentiality is waived as required by law. This means that if a court or other legal authority orders the disclosure of certain information, Crave Cookies and its franchisees must comply.

Second, confidentiality is waived as required for Crave Cookies Franchising to comply with laws and regulations applicable to the sale of franchises. This exception likely refers to situations where Crave Cookies needs to disclose information about past or pending lawsuits to potential franchisees as part of its franchise disclosure obligations. This ensures transparency and allows prospective franchisees to make informed decisions.