Under what condition does Crave reserve the right to reduce or eliminate pre-opening assistance and training for a franchisee?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
If this Agreement is for your second (2nd) or later Franchised Business, we reserve the right to reduce the duration ofsuch representative's visit or to not provide pre-opening assistance and training.
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, Crave may reduce or eliminate pre-opening assistance and training if the franchise agreement is for the franchisee's second or later Crave franchise. This means that experienced Crave franchisees may receive less support when opening subsequent locations.
This policy reflects an industry-standard practice of providing more support to new franchisees and less to those with established experience within the franchise system. Crave's decision to reduce or eliminate assistance is at their discretion.
For a prospective franchisee, this implies that while opening their first Crave location, they can expect a representative to provide on-site opening assistance and training for up to two days. However, when opening any subsequent Crave franchise, the level of support may be reduced or eliminated entirely. Franchisees should factor this potential reduction in support into their planning and budgeting for future locations.