Under what circumstances will the contact information of a Crave franchisee be disclosed to other potential buyers?

According to Crave's 2025 Franchise Disclosure Document, if you purchase a Crave franchise, your contact information may be disclosed to other potential buyers when you leave the franchise system. This means that when a franchisee exits the Crave system, whether through termination, cancellation, non-renewal, or any other means of ceasing business operations, Crave may share their contact details with individuals interested in buying a Crave franchise.

This disclosure allows potential buyers to gather firsthand information about the experiences of former Crave franchisees. These potential buyers can learn about the challenges and opportunities associated with operating a Crave franchise directly from those who have already done so. This practice is relatively common in the franchise industry, as it promotes transparency and informed decision-making among prospective franchisees.

However, the FDD does not specify the exact method or context in which this information will be shared. It remains unclear whether Crave will actively provide the contact information or simply release it upon request. Therefore, it is crucial for potential franchisees to inquire with Crave about the specific procedures and guidelines regarding the disclosure of franchisee contact information to fully understand the implications.