What is the total number of training hours for the General Manager position at a Crave restaurant?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
ies of the initial training program are described below:
TRAINING PROGRAM - RESTAURANT
| Subject | Training | Training | Location |
|---|---|---|---|
| Orientation | 2 | 0 | A training facility we designate or at an operating Crave business |
| Restaurant Operations | 5 | 25 | A training facility we designate or at an operating Crave business |
| Food Prep Station | 1 | 2 | A training facility we designate or at an operating Crave business |
| Line Cook/Food Assembly | 1 | 2 | A training facility we designate or at an operating Crave business |
| Food Expediter & Delivery | 1 | 1 | A training facility we designate or at an operating Crave business |
| General Manager | 5 | 7 | A training facility we designate or at an operating Crave business |
| Totals | 15 55 | 37 total hours |
TRAINING PROGRAM - FOOD TRUCK
| Subject | Training | Training | Location | |-------------------------|-----------------------|------------------------|-------------------------------------| | Orientation | 1 | 1 | A training facility we designate or at an operating Crave business | | Truck Operations | 5 | 6 | A training facility we designate or at an operating Crave business | | Food Prep Station | 1 | 1 | A training facility we designate or at an operating Crave business | | Line Cook/Food Assembly | 0 | 2 | A training facility we designate or at an operating Crave business | | General Manager | 5 | 6 | A training facility we designate or at an operating Crave business | | Subject | Hours of Classroom Training | Hours of On the-Job Training | Location | |---------|-----------------------------------|------------------------------------|----------| | Totals | 12 28 total hours | 16 | | The primary instructors conducting our initial
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–42)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, the training program for a General Manager includes both classroom and on-the-job training. One table indicates that the General Manager receives 5 hours of classroom training and 7 hours of on-the-job training. Another table provides slightly different figures, stating that the General Manager receives 5 hours of classroom training and 6 hours of on-the-job training.
Prospective franchisees should note the discrepancy in the listed training hours. It is important to clarify with Crave the exact number of required training hours for the General Manager position to ensure adequate preparation and compliance with the franchise agreement. This clarification will help in planning staffing schedules and understanding the time commitment required for training.
The training takes place either at a designated training facility or at an operating Crave business. This flexibility allows for a mix of theoretical learning and practical experience in a real-world setting. Franchisees should inquire about the specific location and format of the training to better prepare themselves and their General Manager for the program.
Understanding the training requirements is crucial for the successful operation of a Crave franchise. Ensuring that the General Manager is well-trained will contribute to the efficient management of the restaurant and the delivery of quality service and products.