Is there a limit to the number of samples Crave can remove from a Crave Franchised Business for testing?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
You must permit us or our agents, during normal business hours, to remove a reasonable number of samples of food or non-food items from your inventory or from the Franchised Business free of charge for testing by us or by an independent laboratory to determine whether the samples meet our then-current standards and specifications. In addition to any other remedies we may have, we may require you to reimburse our costs for the testing if we have not previously approved the supplier of the item or if the sample fails to conform to our specifications.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 26–30)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, Crave or its agents are permitted to remove a reasonable number of food and non-food items from a franchisee's inventory or Franchised Business without charge for testing. This testing is conducted either by Crave itself or by an independent laboratory to ensure the samples meet the brand's current standards and specifications.
This provision allows Crave to maintain quality control and consistency across all its franchise locations. If a sample fails to meet Crave's standards or if the supplier of the item has not been previously approved, Crave may require the franchisee to reimburse the costs associated with the testing. This creates a financial incentive for franchisees to adhere to approved suppliers and maintain product quality.
The term 'reasonable number' is subjective and not explicitly defined in the FDD. A prospective franchisee should seek clarification from Crave regarding what constitutes a 'reasonable number of samples' to avoid potential disputes. Understanding this aspect is crucial for managing inventory and budgeting for potential reimbursement costs related to testing failures or unapproved suppliers.