factual

What standards pertaining to employee health and safety are Crave franchisees required to follow?

Crave Franchise · 2025 FDD

Answer from 2025 FDD Document

The restaurant industry is heavily regulated. A wide variety of Federal, state and local laws, rules and regulations have been enacted that may impact the operation of your Restaurant, and may include those which: (a) establish general standards, zoning, permitting restrictions and requirements and other specifications and requirements for the location, construction, design, maintenance and operation of the Restaurant's premises; (b) set standards pertaining to employee health and safety; (c) regulate matters affecting the health, safety and welfare of your customers, such as general health and sanitation requirements for restaurants and laws and regulations relating to access by persons with disabilities; employee practices concerning the storage, handling, cooking and preparation of food; restrictions on smoking; availability of and requirements for public accommodations and requirements for fire safety and general emergency preparedness; (d) regulate food and liquor service operations including establishing requirements for food identification and labeling; and (e) regulate advertisements. State and local agencies inspect restaurants to ensure that they comply with these laws and regulations. You should investigate whether there are regulations and requirements that may apply in the geographic area in which you are interested in locating your Restaurant and you should consider both their effect and costs of compliance. Additionally, each of your managers and other employees we designate must be ServSafe (or similar) certified. Certain managers and other employees we designate (including cashiers) must also complete alcohol awareness or TIPS training.

Many of the regulations that apply to restaurants, as detailed in the paragraph above, also apply to the operation of food trucks. The following are additional regulations that may apply to food trucks: (a) special health and food service licensing requirements and special accommodations for restrooms; (b) restrictions and requirements governing the use of vending machines; and (c) regulations regarding the proper use, storage and disposal of waste, insecticides, and other hazardous materials. You must investigate the state and local laws that relate to zoning and permitting in the area where you will operate your Food Truck, and in the area where you will park and store your Food Truck when not in use. You must comply with all local, state, and federal laws that apply to your Food Truck relating to driver's licensing, commercial food vehicle registration, permitting and licensing, automobile insurance requirements, health laws, sanitation requirements, and no-smoking laws. In some states, a physical examination may be required to obtain a license to drive a commercial vehicle. Most states require liability insurance coverage for both the driver and the vehicle.

Source: Item 1 — THE FRANCHISOR, AND ANY PARENTS, PREDECESSORS AND AFFILIATES (FDD pages 6–9)

What This Means (2025 FDD)

According to Crave's 2025 Franchise Disclosure Document, franchisees must adhere to standards pertaining to employee health and safety as dictated by federal, state, and local laws, rules, and regulations. These standards are part of the broader regulatory landscape governing the restaurant industry.

Specifically, Crave franchisees must ensure their restaurants comply with regulations concerning the health, safety, and welfare of customers. This includes general health and sanitation requirements, laws relating to accessibility for individuals with disabilities, employee practices for food storage, handling, cooking, and preparation, restrictions on smoking, public accommodation requirements, and fire safety and emergency preparedness measures. State and local agencies conduct inspections to verify compliance with these regulations.

Furthermore, Crave requires that designated managers and other employees obtain ServSafe (or similar) certification. Certain managers and employees, including cashiers, must also complete alcohol awareness or TIPS training. These certifications and training programs are designed to ensure that employees are knowledgeable about and adhere to safety and health standards.

For Crave food truck operations, additional regulations apply, including special health and food service licensing requirements, accommodations for restrooms, restrictions on vending machines, and regulations for the proper handling and disposal of waste, insecticides, and other hazardous materials. Franchisees must also comply with all local, state, and federal laws relating to driver's licensing, commercial food vehicle registration, permitting and licensing, automobile insurance, health laws, sanitation requirements, and no-smoking laws. Some states may require a physical examination to obtain a commercial vehicle license, and most states mandate liability insurance coverage for both the driver and the vehicle.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.