Who is the ServSafe / TIPS certification fee payable to for a Crave franchise?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
frequently than every five years. |
| (1) | (2) | (3) | (4) |
|---|---|---|---|
| Fees (1) | Amount | Due Date | Remarks |
| Charges for "mystery shopper" quality control evaluation | Up to $300 | Monthly | See Note 6. The mystery shopper program will be separate from our programs for customer surveys and customer satisfaction audits (which may require you to accept coupons from participating customers for discounted or complimentary items). This fee may increase in the future. |
| ServSafe / TIPS (or similar) Certification | $150 per person or the then-current market rate | As needed | Each of your managers and other employees we designate must be ServSafe and TIPS or similarly certified |
Source: Item 6 — OTHER FEES (FDD pages 12–19)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, the ServSafe / TIPS certification fee is payable to an approved supplier. This certification is required for each of Crave's managers and other designated employees. The cost for this certification is $150 per person or the then-current market rate, and it is due as needed.
For a prospective Crave franchisee, this means budgeting for the initial and ongoing certification of staff. The 'as needed' timing suggests that new hires or recertification requirements will trigger this fee. While the FDD specifies an amount of $150 per person, it also notes that the market rate at the time may apply, so franchisees should confirm the current cost with Crave.
It is important to note that franchisees cannot choose their own certification providers, but must use an 'approved supplier'. This ensures that all certified staff meet Crave's standards for food safety and alcohol service. Franchisees should ask Crave for a list of approved suppliers and their contact information during their due diligence process. This will allow them to accurately estimate the ongoing costs associated with staff training and certification.