What is the scope of the seminars that Crave provides to franchisees concerning the operation of the Crave Franchised Business?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
products, packaging, and preparation. (Franchise Agreement, Section 5.7.)
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- Training programs and seminars and other related activities regarding the operation of the Franchised Business as we may conduct for you or your business' personnel, which may be mandatory for you, your general manager, and/or other Franchised Business personnel. (Franchise Agreement, Section 6.4.)
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- At your request or if we determine it is necessary, additional on-site training or assistance at your Franchised Business. You must pay our per diem fee for each trainer providing the training and you must reimburse our expenses. (Franchise Agreement, Section 6.4.)
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- Administration of the Brand Development Fund. (Franchise Agreement, Section 8.3.)
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- Indemnification against and reimbursement for all damages for which you are held liable in any proceeding arising out of your use of any of the Marks (including settlement amounts), if you and your Principals have fully complied with the terms of the Franchise Agreement.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–42)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, Crave may conduct training programs and seminars regarding the operation of the Franchised Business for franchisees or their business personnel. These seminars and programs may be mandatory for the franchisee, their general manager, and/or other Franchised Business personnel.
Crave also offers additional on-site training or assistance at the franchisee's business, either at the franchisee's request or if Crave determines it is necessary. However, the franchisee is responsible for paying a per diem fee for each trainer providing the training and must also reimburse Crave's expenses.
Crave may also hold meetings of its franchisees to discuss new menu offerings, new standards of operation, and provide training, among other matters pertaining to the franchise. Attendance at these meetings may be mandatory for the franchisee, their general manager, and/or other Franchised Business personnel.