What is the scope of the advice that Crave provides to franchisees concerning the operation of the Crave Franchised Business?

According to Crave's 2025 Franchise Disclosure Document, during the operation of the franchised business, Crave will provide advice and written materials, including updates to the manual, concerning techniques of managing and operating the franchised business. This includes new developments and improvements in equipment, food products, packaging, and preparation.

Crave also offers training programs, seminars, and related activities regarding the operation of the franchised business, which may be mandatory for the franchisee, their general manager, and/or other personnel. Additionally, at the franchisee's request or if Crave determines it necessary, they may provide additional on-site training or assistance at the franchised business, though the franchisee must pay a per diem fee for each trainer and reimburse expenses.

This support structure is fairly typical in the franchise industry, where franchisors provide ongoing operational guidance. Franchisees should utilize these resources to stay updated on best practices and maintain consistency across the Crave system. Franchisees should inquire about the frequency and format of these training programs and the specific topics covered to fully understand the scope of ongoing support.