Who is responsible for the safe operation of motor vehicles used in connection with a Crave franchise?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
15.1.5 Acts, errors, or omissions of you, any of your affiliates and any of the Principals and the officers, directors, shareholders, partners, agents, representatives, independent contractors and employees of you and your affiliates in connection with the establishment and operation of the Franchised Business, including, but not limited to, any acts, errors or omissions of any of the foregoing in the operation of any motor vehicle. The parties understand and agree that we cannot and do not exercise control over the manner of operation of any motor vehicles used by, or on behalf of, you or any employee, agent or independent contractor of yours and that the safe operation of any motor vehicle is, therefore, entirely your responsibility.
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, the franchisee is entirely responsible for the safe operation of any motor vehicles used in their business. This responsibility extends to the franchisee's employees, agents, or independent contractors. Crave emphasizes that they do not and cannot exercise control over how these vehicles are operated.
This means that as a Crave franchisee, you assume full liability for any accidents, injuries, or damages resulting from the operation of vehicles used for catering or delivery services. It is crucial to ensure that all drivers are properly licensed, insured, and trained to operate vehicles safely and in compliance with all applicable laws and regulations.
Crave does reserve the right to require temporary signage on delivery vehicles and to mandate the use of third-party delivery services like Grubhub or Uber Eats. They also expect that all delivery vehicles are kept clean, in good working order, and properly insured. However, these stipulations do not shift the responsibility for safe operation away from the franchisee. Franchisees should consult with legal and insurance professionals to ensure they have adequate coverage and risk management strategies in place.