Who is responsible for the expenses incurred by trainees in connection with the Crave initial training program?

According to Crave's 2025 Franchise Disclosure Document, the franchisee is responsible for covering all expenses associated with the initial training program for themselves, their managers, and other personnel. These expenses include the costs of travel, lodging, meals, and applicable wages. This means that prospective Crave franchisees need to factor in these training-related costs when budgeting for their initial investment.

If a general manager or other designated manager does not satisfactorily complete the initial training program within the required timeframe, the franchisee must designate a replacement to complete the training. The franchisee is responsible for covering the expenses of the replacement, including the then-current training fee charged by Crave. If the replacement manager also fails to complete the training satisfactorily, Crave has the right to terminate the Franchise Agreement.

Even if a franchisee is approved to train replacement managers themselves, they are responsible for all expenses incurred by their managers and other personnel for any training program. This includes travel, lodging, meals, and wages. Crave may also charge a reasonable fee for initial training provided to a replacement or successor employee if the franchisee has not been approved to provide the training.

In addition to the initial training program, Crave may provide on-site opening assistance and training for up to two days around the opening of the franchised business. If the franchisee requests additional days of on-site assistance, they must reimburse all expenses incurred by Crave's representative, including a per diem fee, travel, lodging, and meals. Franchisees should be aware of these potential costs and factor them into their operational budget.