Who may be required to attend Crave's training programs and seminars?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
We may choose to hold refresher training courses, and we may designate that attendance at refresher training is mandatory for you, your general manager, and/or other Franchised Business personnel. We do not anticipate charging a fee for refresher training, but you will pay for all the expenses incurred by your trainees, including travel, lodging, meals, and wages.
We may also choose to hold an annual meeting of our franchisees to provide additional training, introduce new products or changes to the System, or for other reasons. We may designate that attendance at an annual meeting is mandatory for you, your general manager, and/or other Franchised Business personnel. We do not anticipate charging a fee to attend the meeting, but you will pay for all the expenses incurred by your attendees at the meeting, including travel, lodging, meals, and wages. We will designate the location of any franchisee meeting, such as a resort hotel, but we will not designate an unreasonably expensive site.
In addition to our initial training program, you, your managers, and any other personnel we designate must be ServSafe/TIPS (alcohol awareness), or similarly, certified. The cost of these certifications is not included in the initial franchise fee, and we do not provide certification. You may need to receive periodic additional training and/or certification.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–42)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, attendance at refresher training courses and annual meetings may be mandatory for franchisees, their general managers, and/or other franchised business personnel. While Crave does not anticipate charging a fee for these training sessions or meetings, franchisees are responsible for covering all expenses incurred by their trainees. These expenses include travel, lodging, meals, and wages.
In addition to initial and refresher training, Crave requires franchisees, their managers, and any other designated personnel to obtain ServSafe/TIPS (alcohol awareness) certification, or a similar certification. The cost of these certifications is not included in the initial franchise fee, and Crave does not provide the certification itself. Franchisees may need to undergo periodic additional training and/or certification to maintain compliance with Crave's standards and applicable regulations.
These requirements ensure that franchisees and their staff remain up-to-date with Crave's operational standards, new products, and any changes to the system. By mandating attendance and specific certifications, Crave aims to maintain consistency and quality across all franchised locations. Franchisees should factor in the potential costs of travel, accommodation, and wages for mandatory training and meetings when assessing the overall investment required to operate a Crave franchise.